The Patients Records System. Electronic Medical Record

Structure is the key focal point for quality improvements. The availability of reliable facilities and equipment alongside qualified doctors and nurses constitute paramount aspects that lead to the provision of the high-quality care. Apart from structure, outcomes and customer satisfaction makes the patients feel respected, cared for and treated with dignity (Elizabeth, Williams, Gakhal, Caley, & Cooke, 2012). Customer safety, which is part of quality healthcare services, is of major concern. Until now, the Broad Road Healthcare system makes use of written-on-paper charts and transfers the notes to the computer later. The use of paperwork may create errors during the process of medication. In addition, transfer of information to the computer is time-consuming. When someone has an adverse reaction to treatment due to medication error, it results in an unexpected outcome that potentially ruins the reputation of on a facility.

The major purpose of the urgent care is to ensure accessibility to immediate healthcare for people with urgent matters. Currently, the health unit aims at calling every patient from the waiting room within 20 minutes after they sign in. This approach instills confidence and enhances efficiency of the service delivery system. The undermining factor to this goal is that the doctors and the nurses do not always hit those 20 minutes, and if they do, the patients have to wait in the waiting room for long since no exam room is free. Previously, the healthcare unit used to close at midnight, but they shifted the time to 10 p.m. This reduction in time seems to have upset many patients. Also, the patients who visit the healthcare are not given correct information (communication) while they are being treated; yet, this information is required when making informed decisions about their continued care after leaving the healthcare unit. The patients are usually forced to undergo medical treatment plans that they do not understand. This coercion makes them feel pressured. Another thing is that the system is not meeting the HIPPA’s 2004 requirement, which dictates that patient’s medical records should be accessible at any time during their visits to aid in making informed decisions (Youngberg, 2013).

Current quality improvement data

Areas of concern Extremely dissatisfied Less than satisfied satisfied Moderately satisfied extremely satisfied
Wait time 65% 30% 5% 0% 0%
Treatment by staff 30% 20% 35% 10% 5%
Health needs met 20% 20% 40% 20% 0%

Creating more exam rooms and increasing the number of the staffs attending to the patients will reduce the waiting time. Each nurse will have more time to spend with each patient; hence will listen better, show more concern, and boast of the patients’ satisfaction. Some of the exam rooms, currently under use, occupy large spaces that should be partitioned to create more exam rooms. The working hours should be shifted back to midnight to enhance accessibility. Adopting electronic medical record systems will provide more time for the doctors and the nurses to attend to the patients and enhance efficiency. The staff should undergo more training on how to manage time and provide excellent interpersonal care to the patients. The efficiency of the doctors and the quality of treatment can be improved by adopting national guidelines clearing-house (NGC), a huge database that is available online and is constantly updated. Youngberg (2013) suggests that this database will promote health workers’ access to evidence-based clinical practice guidelines. The nurses should be given more time and accountability so that they can bring out tremendous results rather than putting the patients’ health in the hands of technology.

Improving the patients’ records system by adopting an electronic medical record system will reduce the paperwork and ensure that fewer errors are made when dispensing the medicine to the patients. Streaming the patients’ information only once, digitally, will give the patients more of what they need at the end, which is time. Adopting digitization will enhance efficiency by enabling the direct transfer of patients’ information to the system for review and analysis. Subsequently, patients will easily access their records.

References

Elizabeth E. A., Williams, S. J., Gakhal, S., Caley, L., & Cooke, M. W. (2012). Healthcare quality improvement-policy implications and practicalities. International journal of health care quality assurance, 25(7), 565-581.

Youngberg, B. J. (2013). Patient safety handbook. Sudbury, Mass: Jones & Bartlett Learning.

Calculate the price
Make an order in advance and get the best price
Pages (550 words)
$0.00
*Price with a welcome 15% discount applied.
Pro tip: If you want to save more money and pay the lowest price, you need to set a more extended deadline.
We know how difficult it is to be a student these days. That's why our prices are one of the most affordable on the market, and there are no hidden fees.

Instead, we offer bonuses, discounts, and free services to make your experience outstanding.
How it works
Receive a 100% original paper that will pass Turnitin from a top essay writing service
step 1
Upload your instructions
Fill out the order form and provide paper details. You can even attach screenshots or add additional instructions later. If something is not clear or missing, the writer will contact you for clarification.
Pro service tips
How to get the most out of your experience with Online Academic Experts
One writer throughout the entire course
If you like the writer, you can hire them again. Just copy & paste their ID on the order form ("Preferred Writer's ID" field). This way, your vocabulary will be uniform, and the writer will be aware of your needs.
The same paper from different writers
You can order essay or any other work from two different writers to choose the best one or give another version to a friend. This can be done through the add-on "Same paper from another writer."
Copy of sources used by the writer
Our college essay writers work with ScienceDirect and other databases. They can send you articles or materials used in PDF or through screenshots. Just tick the "Copy of sources" field on the order form.
Testimonials
See why 20k+ students have chosen us as their sole writing assistance provider
Check out the latest reviews and opinions submitted by real customers worldwide and make an informed decision.
Health Care
The writer did not follow my choice of topic (Food/Water Insecurity, Hunger, & Poverty), the paper was instead written about Climate Change in Africa. However, the paper was still great and informative. Thank you!
Customer 452777, January 28th, 2022
Professions and Applied Sciences
Thanks. This helps a lot. Was a bit late but some cushion was given.
Customer 453015, February 10th, 2022
Literature
Thank you!
Customer 453145, April 19th, 2022
Social Sciences
Very fast report with excellent information on the topic. Thank you for your speedy service in such a short time.
Customer 453213, June 15th, 2022
Nursing
Usually, references need to be within the past 5 years. Thank you :)
Customer 452547, July 16th, 2021
Classic English Literature
It was my first time using such a service. Essay was good and nicely formatted.
Customer 452441, February 16th, 2022
Criminal Justice
This has been the greatest help while I am recovering from an illness. Thank your team so much.
Customer 452671, May 2nd, 2021
Business Studies
Amazing!
Customer 452985, November 11th, 2021
Management
It's the second time I use this service and it does not let me down. Work quality is so good for its price!
Customer 452985, December 3rd, 2021
Human Resources Management (HRM)
My son and I have been sick for two weeks, of course at the end of my semester. I am so grateful that myhomeworkgeeks were able to help! Both papers got A's and I couldn't be more thrilled! Thank you so much and don't forget to tip your writer!
Customer 453077, February 22nd, 2022
Psychology
Received before the deadline. Great job!
Customer 453027, January 15th, 2022
Psychology
quick, fast and exact!
Customer 453027, May 24th, 2022
11,595
Customer reviews in total
96%
Current satisfaction rate
3 pages
Average paper length
37%
Customers referred by a friend
OUR GIFT TO YOU
15% OFF your first order
Use a coupon FIRST15 and enjoy expert help with any task at the most affordable price.
Claim my 15% OFF Order in Chat
Live ChatWhatsApp