Preventive Maintenance Checklist for BizNet Systems Kai Edmonds is a manager of client support…

Preventive Maintenance Checklist for

BizNet Systems Kai Edmonds is a manager of client support services for BizNet Computer Systems, a vendor that sells networks to small organizations. She is aware that a number of BizNet’s customers have very little experience with the tasks associated with keeping a network system up and running. Kai spends considerable time on the telephone answering questions. Most of the questions she gets relate to the following three topics:

·         Security threats

·         Media backups

·         Disk performance

Kai thinks BizNet needs a document to provide to its customers when they take delivery of their office network. The document Kai has in mind would address the three concerns she hears most often from customers. Assume that BizNet sells Windows desktop workstations that are attached to a Windows or Novell NetWare server (or make any other assumptions that are consistent with the kind of network environment with which you are familiar). First, develop a preventive maintenance checklist of tasks that a small business organization could use to manage their systems for maximum performance and reliability. The checklist you provide should address the three primary areas of concern Kai has listed above. Next, if time permits, Kai would like to expand the checklist to provide clients with a brief explanation of how to perform each step on the checklist. If time is short, your instructor or trainer may ask you to pick one of the three categories above to work on. As you write your preventive maintenance checklist and explanation of how to perform each step, remember that BizNet clients are not computer professionals.

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