Human Factor and Systems Management in Evidence-Based Practice

Within the advanced nursing practice environment, especially when nursing informatics is concerned, the human factor is often considered a restricting phenomenon since it is prone to result in mistakes (Wachter & Gupta, 2017). However, Wachter and Gupta (2017) highlight the fact that the human factor can and should be taken into account when devising systems, thus minimizing the potential negative impacts. For example, the authors mention the problem of distracting features like sounds and pop-ups, as well as ineffective protocols that may result in errors. When developing a system, its creators need to avoid such inefficiencies, which will assist the future human operators of the system in performing their tasks.

The issues that are pertinent to systems management are multiple. Some of them are connected to human resource management and development, including aspects like recruitment, motivation, distribution, and so on (Nelson & Staggers, 2016). Moreover, there are also other issues: those related to the design of the system, its potential vulnerabilities and risks, the development of the required infrastructure, the acquisition of the necessary resources, and so on (Galliers & Leidner, 2014). However, it should be pointed out that the mentioned challenges are manageable; their consideration during the development and maintenance of a system can result in a secure, safe, and well-functioning system.

Thus, the issues that are encountered by nurses as a result of system management issues and the human factor are similar in the way they promote a more thoughtful approach to design and maintenance. Initially, they are restrictive factors, but their presence spurs quality improvement. Therefore, advanced practice nurses who are concerned with systems development and use need to pay special attention to the mentioned issues.

References

Galliers, R., & Leidner, D. (2014). Strategic information management. London, UK: Routledge, Taylor and Francis.

Nelson, R., & Staggers, N. (2016). Health informatics. Amsterdam, Netherlands: Elsevier Health Sciences.

Wachter, R., & Gupta, K. (2017). Understanding patient safety (3rd ed.). New York, NY: McGraw Hill Professional.

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