Changing Management in Healthcare

Table of Contents


Warren (2014) describes the difference between quality improvement systems and tools in the following way: methods of improvement can be observed, and the system itself is invisible. Six Sigma, developed by Motorola and other companies, is an example of the quality improvement system. It was created to eliminate the weak points of key business processes. There are five steps in the system: defining, measuring, analyzing, improving, and controlling. As for the tools, Warren (2014) reports that there are more than fifty of them available today to support the quality improvement. They are divided into categories: basic quality tools, management, and planning tools, and other quality tools. For example, basic quality tools include, among others, control charts to show how processes change over time, and a Palerto chart that displays an occurrence frequency.

Changing Management in Healthcare

One of the features of a successful healthcare organization is an ability to manage change. Even though the technological progress has made a significant impact on medical industry over the past decades, many organizations still use inefficient care systems. According to Melnyk, Gallagher-Ford, and Fineout-Overholt (2016), many recently discovered treatments that can improve patients’ conditions are not used in clinical settings. Innovation diffusion theories show that some new ideas gain more acceptance than others do. It happens for several reasons. According to Weber and Sidorov (2014), some features ensure that innovations spread more quickly. They include simplicity of the idea, trial-availability, and observability. There are active strategies of change implementation. They involve continuing medical education of health professionals, administrative interventions, gaining feedback and audit (Weber & Sidorov, 2014). The key steps of change management also include understanding the state of the current performance, determining the groups needing the change, a cost-benefit analysis, and promoting the reasons for change to medical professionals.

Lesson 24 Discussion

Building a safe workspace demands studying and improvement of work processes (White & Lindsey, 2015). This chapter provides ideas on the steps a healthcare executive should make to be effective. One has to be prepared for the executive responsibility. It is essential to ensure the best quality of care provided to all patients, as well as the safety of everyone who is involved in the organization’s work environment. Understanding how quality and safety should be managed and measured within the organization is also important. To achieve this, a healthcare executive should involve everyone to the process of change, talk openly about the existent problems, and find the solutions together with their colleagues. Preventable mistakes regarding quality and safety need to be expressed in financial terms. The most important work a healthcare executive has to do is personal development, gaining the necessary knowledge, paying attention to detail and being responsible.

Lesson 25 Discussion

Listening to the needs of the organization’s communities is essential. White and Lindsey (2015) describe the three groups of customers and the best ways to interact with them. Patients and their families should receive sincere and polite attitude. It is essential to ask for their feedback regarding the organization’s work. Proper communication with employers is also important because it can improve their performance and loyalty to the organization. Healthcare executives should make them feel appreciated and ask questions to learn about their needs. It is essential to stay close to the physicians and other stakeholders as well. One has to maintain communication with everyone who is involved in community’s well-being. This way, a healthcare executive can have a multifaceted view of the organization and its problems, as well as provide the best care to the patients.


Melnyk, B. M., Gallagher-Ford, L., & Fineout-Overholt, E. (2016). Implementing the evidence-based practice (EBP) competencies in healthcare: A practical guide for improving quality, safety, and outcomes. Indianapolis, IN: Sigma Theta Tau International.

Warren, K. (2014). Quality improvement: Foundation, processes, tools, and knowledge transfer techniques. In M.S. Joshi, E.R. Ransom, D.B. Nash, & S.B. Ransom (Eds.), The healthcare quality book: vision, strategy, and tools (3rd ed.) (pp. 83-107). Chicago, IL: Health Administration Press.

Weber, V., & Sidorov, J. (2014). In M.S. Joshi, E.R. Ransom, D.B. Nash, & S.B. Ransom (Eds.), The healthcare quality book: vision, strategy, and tools (3rd ed.) (pp. 423-449). Chicago, IL: Health Administration Press.

White, K.R. & Lindsey J. S. (2015). Take charge of your healthcare management career: 50 lessons that drive success. Chicago, IL: Health Administration Press.

Calculate the price
Make an order in advance and get the best price
Pages (550 words)
*Price with a welcome 15% discount applied.
Pro tip: If you want to save more money and pay the lowest price, you need to set a more extended deadline.
We know how difficult it is to be a student these days. That's why our prices are one of the most affordable on the market, and there are no hidden fees.

Instead, we offer bonuses, discounts, and free services to make your experience outstanding.
How it works
Receive a 100% original paper that will pass Turnitin from a top essay writing service
step 1
Upload your instructions
Fill out the order form and provide paper details. You can even attach screenshots or add additional instructions later. If something is not clear or missing, the writer will contact you for clarification.
Pro service tips
How to get the most out of your experience with Online Academic Experts
One writer throughout the entire course
If you like the writer, you can hire them again. Just copy & paste their ID on the order form ("Preferred Writer's ID" field). This way, your vocabulary will be uniform, and the writer will be aware of your needs.
The same paper from different writers
You can order essay or any other work from two different writers to choose the best one or give another version to a friend. This can be done through the add-on "Same paper from another writer."
Copy of sources used by the writer
Our college essay writers work with ScienceDirect and other databases. They can send you articles or materials used in PDF or through screenshots. Just tick the "Copy of sources" field on the order form.
See why 20k+ students have chosen us as their sole writing assistance provider
Check out the latest reviews and opinions submitted by real customers worldwide and make an informed decision.
Received before the deadline. Great job!
Customer 453027, January 15th, 2022
Emergency Management
Overall, I think it's a great service. I have yet to submit the assignment, so I don't know what kind of grade I'll get. But customer service was excellent. Reviews were made and the assignment proofed for satisfaction.
Customer 453015, December 15th, 2021
Business Studies
Paper is great. Just only needed the one reference. Thank you
Customer 453139, May 4th, 2022
Very fast response and did a excellent job.
Customer 453201, May 31st, 2022
Health Care
awesome work
Customer 452777, October 14th, 2021
Nice work
Customer 453185, May 21st, 2022
thank you!
Customer 452947, October 21st, 2021
Customer 452591, March 18th, 2021
Human Resources Management (HRM)
Very well written and very impressed with this service!
Customer 453077, February 16th, 2022
Business Studies
Customer 452985, November 11th, 2021
Human Resources Management (HRM)
Always great! My son has been in critical health these last few semesters. Many times I have thought he wasn't going to make it and thought about quitting or postponing school until he was healthier but it always happens to be in the middle of the semester. This service has been a lifesaver for my mindset in helping keep my grades up and keep my son alive at the same time. I don't know if I could have made it through this period without it.
Customer 453077, June 6th, 2022
Social Sciences
Very fast report with excellent information on the topic. Thank you for your speedy service in such a short time.
Customer 453213, June 15th, 2022
Customer reviews in total
Current satisfaction rate
3 pages
Average paper length
Customers referred by a friend
15% OFF your first order
Use a coupon FIRST15 and enjoy expert help with any task at the most affordable price.
Claim my 15% OFF Order in Chat
Live ChatWhatsApp